Privacy Statement

 

20/09/2013

Introduction

GPBuddy UK Limited, trading as GPBuddy.co.uk ("GPBuddy", "GPBuddy.co.uk", "we" or "us") fully respects and protects your right to privacy in relation to your interactions with this website. We have adopted the following statement to safeguard your personal information and to protect its confidentiality.

You should read this Privacy Statement carefully before using this website. If you do not read it or if you disagree with any aspect of this Privacy Statement, you should not use this website. Your use of this website signifies your agreement to be bound by the terms of this Privacy Statement.

PLEASE NOTE that this Privacy Statement forms part of the Terms of Service of the GPBuddy.co.uk Website (http://www.gpbuddy.co.uk). You can view a copy of the Terms of Service here. We request that you read the Terms of Service. If there is a conflict between the Terms of Service and this Privacy Statement, the Terms of Service shall prevail. Except as otherwise provided, terms used herein and defined in the Terms of Service shall have the same meaning that is given to them in the Terms of Service.

The Collection of Information

Our primary goal in collecting personal information is to provide you with the best and most useful content on our website, and to help improve your online experience.

Medical Practitioners

If you are a Medical Practitioner (including a General Practitioner) and are seeking to use the services offered via GPBuddy.co.uk, then you will be asked to register. We shall use any personal information you provide to identify you as a qualified Medical Practitioner, to process your registration, to verify credit or other charge card details, to process your credit card transactions and to deliver relevant information about you to registered Medical Practitioners and to other healthcare professionals regulated by law. We will not give or sell your personal information to any third parties for marketing purposes without your consent.

Registration will oblige you to provide certain personal information to us. Such information will include, without limitation, personal details such as your name, practice address, email address and your General Medical Council registration number.

We may also use your email address to contact you from time-to-time to update you on matters concerning the service we provide. You consent to us contacting you in this regard. You may also from time to time receive information from our partners and/or carefully selected third parties. You can unsubscribe from this informational service at any stage and still remain a registered user of GPBuddy.co.uk.

You also acknowledge and agree that in certain circumstances we may be obliged to disclose personal information that you have provided to us to third parties, for example, in order to conform to any requirements of law or to comply with any legal process or any reasonable request by a law enforcement agency, as well as to protect and defend our rights.

Healthcare Professionals

If you are a Healthcare Professional and are seeking to avail of the services offered by GPBuddy.co.uk, then you will be asked to register. We shall use any personal information you provide to identify you as a qualified Healthcare Professional, to process your registration, to verify credit or other charge card details, to process your credit card transactions and to deliver relevant information about you to registered Medical Practitioners and other Healthcare Professionals regulated by law. We will not give or sell your personal information to any third parties for marketing purposes without your consent.

If you are a qualified Healthcare Professional (or you are a representative of a healthcare professional) who wishes to advertise your service on GPBuddy.co.uk, or who wishes to avail of the search function and ancillary services which may be made available to Healthcare Professionals via our Website, then you will be asked to register with GPBuddy.co.uk. Registration will oblige you to submit personal information as part of our registration process. Such information will include, without limitation, personal details such as your name, practice address, email address and your Health & Care Professions Council registration number, or similar body identifier for any other competent professional body. GPBuddy.co.uk retains the right at all times to contact you in relation to the services provided on our website.

You may also from time to time receive information from our partners and/or carefully selected third parties. You can unsubscribe from this informational service at any stage and still remain a registered user of GPBuddy.co.uk.

You also acknowledge and agree that in certain circumstances we may be obliged to disclose personal information that you have provided to us to third parties, for example, to our credit card payment service provider or in order to conform with any requirements of law or to comply with any legal process, any reasonable reasonable request by a law enforcement agency, as well as to protect and defend our rights.

Access to Information provided by Users of GPBuddy.co.uk

Certain information you have provided to us will be made available to other registered users of GPBuddy.co.uk, via a listing which discloses certain information about the professional medical services which you provide. Registered users will be able to access your listing information by using the search function, or by browsing a relevant discipline or geographical area. Such registered users may include other Medical Practitioners, General Practitioners, recognised Healthcare Professionals and/or their staff. At any time you may use the "My Listings" section of your GPBuddy.co.uk login area in order to view and adjust the scope of the extent of the listing information which is available to view by other registered users of our website.

Save where they are employed in their capacity as support and/or administrative staff by a Medical Practitioner (including a General Practitioner) or by Healthcare Professional already registered with GPBuddy.co.uk, we shall at all times endeavour to prevent those members of the public who are not qualified medical and/or healthcare professionals, or any other professionals regulated in accordance with law who may from time to time be permitted by us to register with GPBuddy.co.uk, from obtaining access to the listing information which you have chosen to make available to other registered users of GPBuddy.co.uk.

The Use of Information by Us

Certain types of information is collected about users of GPBuddy.co.uk in order to:

• Help us to monitor and improve the services we offer

• Sell advertising space on GPBuddy.co.uk

• With user consent, to market services to individual users.

Visitors should be aware that each time they visit a website two general levels of information about their visit can be retained. The first level comprises information that is personal or particular to a specific visitor who knowingly chooses to provide that information, and the second is statistical and other analytical information collected on an aggregate and non-individual specific basis of all browsers who visit the site. It is the policy of GPBuddy UK Limited to respect and protect the privacy of our Customers and never wilfully to disclose individually identifiable information about our Customers to any third party without first receiving that Customer's permission.

We may, however, occasionally email you with information or queries about your registration or about your GPBuddy.co.uk account, for instance, to request your consent to a material change in our Website's Terms of Service or advise you about any changes.

Throughout this website you may have an opportunity to send us information relating to you such as through the "Contact us" page, or any other area where you may send e-mails, to request the download of academic articles, or to notify us of any outdated listings. By choosing to participate in these, you will be providing us with some level of personal information relating to you. This information will only be used by us for:

• the purposes for which it was provided by you;

• verification purposes and statistical analysis;

• to provide you with details of products, services, contests, competitions or promotions being provided or run by GPBuddy UK Limited or any of its associated companies or any third party that we may select and which we may think would be of interest to you, in line with your express consent to receive this information.

Stored Personal Information

As a registered user of GPBuddy.co.uk, whenever you use our services we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you, in accordance with our legal obligations, to verify your identity before we can act on your request.

If at any time after giving us this information you decide that you no longer wish us to hold or use this information, or you wish to change this information, you are free to notify us, and where reasonably possible, we will promptly remove or rectify any erroneous information. We do not collect or keep your personal data unless it is necessary for the purposes(s) set out above nor do we keep your personal data for longer than is necessary. You have the right to request a copy of the information which we hold about you (for which we may charge you a small fee) and to request its correction or deletion. To obtain a copy of this information, please send an email to support@gpbuddy.co.uk

Upon receipt of your request and within 15 working days we will inform you about the type of personal information we hold about you, the purposes for which we hold it and the possible recipients or types of recipients.

We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Security

GPBuddy.co.uk accounts are secured by user-created passwords. Due to the nature of the internet, we cannot guarantee the protection of your personal data and therefore we are not responsible for any loss or damage resulting to you when our Website is used. However, we will take all reasonable steps (including appropriate industry and technical protocols and standards) to protect your personal data, and any financial information you may from time to time opt to provide to us for the purposes of transacting a service on GPBuddy.co.uk for which a fee applies.

In common with other websites that you may visit, you should be aware that each time you visit GPBuddy.co.uk, two general levels of information about your visit can be retained. The first level comprises information which is personal or particular to a specific visitor who knowingly chooses to provide that information. Such information, which is explained in "The Use of Information by Us" section above, is collected through the use of Cookies.

The second level of information about which data relating you your visit can be retained comprises statistical and/or analytical information collected on an aggregate and non-individual-specific basis. This type of non-personal information and data can be collected through the standard operation of internet servers and logs as well as Cookies and other technical mechanisms. The data obtained provides us with statistical information about all of the users who visit our GPBuddy.co.uk; the pages that they visit; and which website they may visit next. This information helps us monitor traffic on GPBuddy.co.uk so that we can manage the website's capacity as efficiently as possible.

Information pertaining to our use of Cookies and our collection of statistical information is set out above. We encourage you to familiarise yourself with the content of this Privacy Statement.

External Links

GPBuddy.co.uk contains links to other websites and resources. If you access those links, you will leave our website. GPBuddy UK Limited is not responsible for the content of external internet websites. We encourage you to review the privacy statement relating to any website external to GPBuddy.co.uk before submitting your personal information. We cannot accept responsibility for external websites or resources, or for any loss or damage that may arise from your use of them.

Sale of Business

We reserve the right to transfer personal information (including any personal information you have provided to us) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of GPBuddy UK Limited, GPBuddy.co.uk, a subsidiary, or line of business associated with our business. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out, if that is your wish.

Amending our Privacy Statement

GPBuddy UK Limited reserves the right, at its sole discretion, to amend this Privacy Statement at any time. If there are updates to the content of this Privacy Statement, we will post those changes and shall update the revision date at the top of this document, so you will always know what information we collect online, how we use it, and what choices you have. Whilst we will endeavour to bring any material changes to this Privacy Statement to your attention, we encourage you to check our website from time to time at www.gpbuddy.co.uk for any amendments which may be made.

Data Protection

Our website, together with its databases and ancillary services, are hosted in Ireland. GPBuddy UK Limited holds data in accordance with the provisions of Ireland's Data Protection Acts, 1988 and 2003, and we undertake to adhere to any other relevant future Irish, English and/British and European Union legislation in this area. Further information on your data privacy rights under Irish and European Union laws are available on the internet website of the Irish Data Protection Commissioner at http://www.dataprotection.ie

Contacting Us

If you have any questions about the content of this Privacy Statement, or you wish to make a complaint, please feel free to contact us through our support@gpbuddy.co.uk email address or write to us at:

GPBuddy UK Limited

The Quadrus Centre

Woodstock Way

Boldon Business Park

Boldon

Tyne & Wear

NE35 9PF

United Kingdom

Dated: 20/09/2013

Disclaimer

GPBUDDY UK LIMITED ITS DIRECTORS, EMPLOYEES, SERVANTS AND AGENTS, AFFILIATES OR OTHER REPRESENTATIVES AND THEIR RESPECTIVE PARENT AND SUBSIDIARY COMPANIES, SHALL NOT BE LIABLE IN RESPECT OF ANY CLAIMS, EMERGENCIES, DEMANDS, CAUSES OF ACTION, DAMAGES, LOSSES, EXPENSES, INCLUDING WITHOUT LIMITATION, REASONABLE LEGAL FEES AND COSTS OF PROCEEDINGS ARISING OUT OF OR IN CONNECTION WITH THE USE AND/OR DISSEMINATION OF PERSONAL INFORMATION RELATING TO YOU IN ACCORDANCE WITH THIS PRIVACY STATEMENT.